Rebecca Salem
Calm Consulting
Results Based Accountability
Results Based Accountability
Results Based Accountability (RBA) is a method used to measure program effectiveness and organizational performance. Based in using data that is available, meaningful, and comparable across sectors, I have found this method to be an engaging and effective way to deepen understanding about Mission, while simplifying the work of communicating this to internal and external contsituents.
RBA was developed by Mark Friedman, and is widely used by public and private institutions around the country. Click HERE, to learn more.
Introduction to Results Based Accountability 3 hours
Participants will gain experience and an understanding of the Three Accountability and Seven Performance Questions. Depending on time and experience, Turn the Curve exercises may be included.
Defining Outcomes & and Performance Measures 7 hours
After a brief overview of the questions, participants will work in small groups to discuss, create and review outcomes and performance measures for their work.
Designing Evaluations & Assessments 7 hours
The tedious work of collecting information about your customers’ experience can be more fun and efficient when integrated into daily functions. This workshop includes up to three separate evaluation tools.